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Best Practices for Global Strategic Meetings Management Software

Effective strategic meetings management software (SMMS) globally is essential for organisations aiming to align objectives and streamline operations across different locations. These meetings are pivotal for decision-making, strategy development, and collaboration among stakeholders worldwide. However, organising them efficiently can be complex due to diverse logistics and participant needs.

Strategic meetings management software offers a sophisticated solution to optimise every aspect of global strategy meetings. By integrating advanced technology with strategic planning methods, SMMS enhances productivity, ensures compliance, and maximises Return on Investment (ROI). It centralises planning, manages compliance and risks, tracks budgets, and provides real-time data analytics, empowering organisations to navigate global meeting complexities with precision.

Beyond cost reduction, SMM software improves service quality and participant satisfaction, crucial in today’s competitive landscape where efficiency and strategic alignment are key to sustained growth. 

It is not just a tool but a strategic asset that facilitates the comprehensive optimization of global strategy meetings. As businesses expand globally and embrace digital transformation, SMMS becomes increasingly essential for driving successful outcomes in these critical gatherings.

Boost Productivity and ROI with Strategic Meetings Management Software

In today’s fast-paced business environment, maximising productivity and Return on Investment (ROI) from global strategy meetings is crucial. Strategic meetings management software (SMMS) plays a pivotal role in achieving these goals by streamlining operations and enhancing efficiency:

  1. Efficiency Amplified: SMMS streamlines tedious administrative tasks like venue booking, attendee management, and budget tracking, freeing up valuable time for teams to focus on strategic goals.
  2. Cost Savings Verified: Organisations using SMMS typically achieve significant cost reductions, with studies showing up to 30% savings in meeting expenses (GBTA). This is how SMM saves your resources by allocating it more effectively, maximising every dollar spent.
  3. Quality Enhanced: By centralising meeting logistics and improving communication, SMMS ensures smoother operations and higher attendee satisfaction. Meetings become not just events, but opportunities for meaningful collaboration and impactful decision-making.
  4. Data-driven Insights: Real-time analytics provided by SMMS empower decision-makers with actionable insights. From attendance trends to expenditure breakdowns, these analytics enable continuous improvement and smarter planning for future meetings.
  5. Strategic Advantage: Beyond mere efficiency gains, SMMS provides organisations with a strategic advantage in a competitive landscape. It helps in fostering a culture of productivity and excellence, where each meeting contributes positively to organisational growth and success.

In essence, strategic meetings management software isn’t just about managing meetings; it’s about transforming them into catalysts for innovation and progress. By harnessing the power of technology and focusing on enhancing productivity and ROI, organisations can unlock new levels of efficiency and effectiveness in their global strategy meetings. Now that you know what SMM is, its benefits and how to boost productivity, let us know have a glance at its types. 

4 Types of Strategic Meetings Management Software

An image showing 4 Types of Strategic Meetings Management Software including Integrated SMMS Platforms, Cloud-based SMMS Solutions, Customisable SMMS Modules, and Mobile App-based SMMS

Choosing the right strategic meetings management software (SMMS) is crucial for organisations seeking to optimise their global strategy meetings. Here are several types of SMMS solutions available in the market, each offering unique features to meet diverse organisational needs:

1. Integrated SMMS Platforms

These platforms provide comprehensive solutions for managing all aspects of global strategy meetings. They integrate functionalities such as centralised planning, budget management, attendee registration, and real-time reporting. Designed for large enterprises, integrated strategic meetings management platforms streamline operations, enhance compliance, and improve cost efficiency by consolidating meeting management processes into a single, cohesive system.

2. Cloud-based SMMS Solutions

Cloud-based SMMS solutions offer flexibility and scalability, enabling organisations to manage meetings from anywhere securely. These solutions provide features like mobile accessibility, automated updates, and data backup, facilitating seamless collaboration across geographically dispersed teams. Cloud-based SMMS is particularly beneficial for organisations with dynamic meeting requirements and a need for real-time access to meeting data and insights.

3. Customisable SMMS Modules

Some SMMS providers offer modular solutions that can be tailored to specific organisational requirements. These modules focus on niche areas such as compliance management, vendor relationship management, or strategic sourcing. By selecting and integrating modules according to their needs, organisations can build a customised SMMS that aligns precisely with their unique meeting management objectives and operational workflows.

4. Mobile App-based SMMS

With the rise of mobile technology, app-based SMMS solutions have gained popularity for their accessibility and user-friendly interface. These applications provide features such as instant messaging, agenda updates, attendee notifications, and post-meeting surveys. They enhance participant engagement and facilitate real-time decision-making during meetings, making them indispensable for organisations looking to maximise productivity and responsiveness.

Also, a meetings management program can save your company’s total meeting costs by 10-25% by centralising time-intensive functions such as venue sourcing and attendee registration. This benefit of cost savings and operational efficiency highlights why integrating SMMS into corporate strategies has become increasingly imperative for modern organisations striving to optimise resources and maximise productivity.

Selecting the appropriate SMMS type depends on factors such as organisational size, meeting complexity, and specific business objectives. By investing in the right SMMS solution, you can not only leverage the benefits of SMM but also optimise their global strategy meetings, improve collaboration, and drive sustainable growth.

Best Practices for Effective Management of Global Strategy Meetings

Organising and managing global strategy meetings effectively is crucial for aligning organisational objectives and maximising productivity. Here are ten best practices facilitated by strategic meetings management software (SMMS):

  1. Technology Integration: Integrate SMM software with other technology platforms such as video conferencing tools, collaboration software, and mobile applications. This enhances communication, facilitates remote participation, and improves accessibility for all attendees.
  2. Centralised Planning and Coordination: Use SMMS to centralise planning activities such as agenda creation, venue selection, and scheduling across all meeting locations. This ensures consistency and alignment with strategic goals.
  3. Real-time Collaboration Tools: Leverage SMMS features for real-time collaboration, including document sharing, live polling, and virtual breakout sessions. Foster active participation and idea exchange among participants regardless of their physical location.
  4. Comprehensive Agenda Creation: Develop detailed agendas using SMMS that outline objectives, discussion points, and allocated time slots for each agenda item. This helps keep your business meetings focused as well as productive.
  5. Attendee Management: Use SMMS features for managing attendee lists, RSVPs, and participant roles. Ensure all necessary stakeholders are invited and informed well in advance to maximise participation and engagement.
  6. Compliance Management: Implement SMMS tools to ensure compliance with internal policies, industry regulations, and data privacy laws. This includes managing sensitive information securely and maintaining audit trails. For more specific insights, you can explore how strategic meetings management is applied in the healthcare sector and in the pharmaceutical industry.
  7. Risk Assessment and Mitigation: Conduct thorough risk assessments using SMMS to identify potential issues such as logistical challenges or security concerns. Develop contingency plans and allocate resources accordingly to mitigate risks effectively.
  8. Budget Tracking and Cost Optimization: Use SMMS for real-time budget tracking, expense monitoring, and cost optimization. Identify cost-saving opportunities and allocate resources strategically to achieve maximum ROI from meetings.
  9. Post-Meeting Evaluation: Use SMMS analytics capabilities to evaluate meeting effectiveness based on metrics like attendance rates, participant feedback, and action item completion. Identify areas for improvement and implement changes for future meetings.
  10. Continuous Improvement: Encourage a culture of continuous improvement by using SMMS insights to refine meeting processes and enhance organisational efficiency. Regularly review and update meeting protocols based on feedback and performance metrics.

By integrating these best practices facilitated by strategic meetings management software, organisations can ensure that global strategy meetings are not only well-organised but also contribute positively to achieving strategic goals and fostering a culture of collaboration.

Enhance SMM Program with JTB Connect

JTB Connect, developed by JTB India Pvt. Ltd., is an advanced technology platform designed to revolutionise meeting and event management. It offers a comprehensive solution for organisations aiming to streamline their event planning and execution processes. Harnessing technology, JTB Connect simplifies complex processes, enhances transparency, and fosters collaboration among stakeholders. Leveraging a wide range of features, the platform caters to the diverse needs of businesses, providing greater control, visibility, and effectiveness in meeting and event management efforts.

Key Features of JTB Connect

Here are the 7 key features that JTB Connect offers: 

  1. Wide Venue Selection: Choose from over 10,000 hotels and venues for your events, ensuring a diverse range of options to suit your requirements.
  2. Comprehensive Service Offerings: Access ancillary services like transport, catering, audiovisual, gifting, and entertainment, simplifying the planning process.
  3. Streamlined Payment Process: Enjoy secure and streamlined payment procedures for hassle-free transactions.
  4. Vendor Content Management: Easily manage and update vendor information through the Vendor Content Management System, ensuring accurate and up-to-date details.
  5. Effective Vendor Engagement: Facilitate seamless communication and collaboration with vendors through the platform.
  6. Event History and Dashboard: Access past event details and relevant information, and receive instant confirmations via the visual event dashboard.
  7. Automated Booking: Use the automated booking process for efficient and simplified event planning.

JTB Connect streamlines meeting and event management processes by centralising key tasks and automating repetitive activities. It provides a single platform for managing all aspects of events, from planning and registration to execution and post-event analysis. This streamlining improves efficiency, reduces errors, and enhances overall productivity.

Request a demo to explore JTB Connect for SMM

Benefits of Using JTB Connect 

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The following are the advantages of incorporating JTB Connect in your organisation: 

  1. Cost Savings: Experience up to 30% cost savings compared to traditional event planning methods.
  2. Wide Range of Event Options: Explore events happening in India and globally, providing ample opportunities for planning diverse events.
  3. Accuracy and Compliance: Ensure accuracy and compliance with internal and statutory standards throughout the event lifecycle.
  4. Real-Time Budget Analysis: Gain insights into expenses and budget status in real time, facilitating better financial management.
  5. Efficient Processing: Streamline processing times and improve turnaround time management for enhanced efficiency.
  6. Monitoring Trends: Stay informed about industry SMM trends through informative insights provided on reports and dashboards.

By using JTB Connect, organisations streamline event planning processes, achieve significant cost savings, gain access to a wide range of event options, and benefit from real-time budget analysis and efficient automation of booking processes. Experience the convenience and efficiency of JTB Connect for your event management needs.

Conclusion 

Strategic meetings management software (SMMS) improves global strategy meetings by simplifying planning, cutting costs, ensuring compliance, and providing real-time analytics. JTB Connect enhances these benefits by seamlessly integrating with SMMS, offering features like diverse venue choices, easy payments, and automated bookings. 

Adopting JTB India’s strategic meetings management program in today’s global landscape not only streamlines operations but also empowers leaders with instant insights, promoting ongoing improvements and strategic decisions. Discover how SMMS and JTB Connect can transform your organisational strategies and elevate your approach to global meetings. Embrace innovation, boost efficiency, and open up new opportunities with SMMS today.

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The Role of Data Analytics in Strategic Meetings Management

Data analytics in SMM plays a crucial role in optimising meeting outcomes and enhancing overall efficiency. At JTB India, our Strategic Meetings Management (SMM) leverages data analytics to enhance service quality and achieve cost savings. By analysing meeting data comprehensively, organisations can make informed decisions that drive success and streamline operations.

Data analytics empowers organisations to evaluate and report on key metrics, such as budget versus actual expenses. This analysis identifies areas for improvement and ensures transparency in financial management. Moreover, it enables stakeholders to review event success against objectives, providing actionable insights for future strategies.

Effective utilisation of data analytics tools enables organisations to collect and interpret meeting data accurately. These tools facilitate the application of predictive analytics to forecast future needs, allowing proactive decision-making. By implementing best practices for data privacy and security, organisations uphold integrity and trust in handling sensitive information.

Integrating data analytics into SMM processes transforms how organisations manage meetings. It empowers them to drive informed decisions, optimise resources, and enhance overall meeting outcomes. Throughout this blog, we will delve deeper into key metrics, tools, and best practices that highlight the transformative impact of data analytics in strategic meetings management.

Key Metrics for Analysis in Strategic Meetings Management

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In strategic meetings management (SMM), analysing crucial metrics through data analytics in SMM is vital for enhancing event outcomes and efficiency. By focusing on these essential metrics, organisations can make informed decisions to optimise resources and improve overall effectiveness.

1. Attendee Engagement

Tracking participation rates, feedback scores, and interaction levels during events provide insights into attendee engagement. This metric helps organisers understand how well participants are involved, contributing to better event planning and execution. Additionally, a significant majority—over 82% of B2B marketers identify attendee engagement as a crucial key performance indicator (KPI) for assessing the overall impact of an event.

2. Cost per Attendee

Calculating the total cost divided by the number of attendees evaluates budget efficiency. This metric allows you to save your resources by letting organisations assess the financial effectiveness of meetings, ensuring resources are allocated optimally to achieve desired outcomes.

3. Return on Investment (ROI)

Measuring the financial return relative to the event’s cost assesses overall value. ROI analysis helps organisations determine the success of their meetings in achieving strategic objectives and justifying investments in SMM initiatives. Time-to-time reports can be generated to determine the spending and savings of the corporation. 

4. Satisfaction Rates

Using surveys and feedback forms to gauge attendee satisfaction provides valuable insights. This metric identifies strengths and areas for improvement, guiding future event planning to enhance participant experience and satisfaction.

5. Resource Utilisation

Analysing the effectiveness of resources such as venues, technology, and personnel during events ensures optimal utilisation. This metric helps in identifying inefficiencies and optimising resource allocation for improved cost management and operational efficiency.

Leveraging data analytics to monitor these key metrics empowers organisations to enhance strategic meetings management. It enables them to make informed decisions, improve efficiency, and drive better outcomes from their events.

Initial Planning: Using Data Analytics

When embarking on strategic meetings management (SMM), leveraging data analytics from the outset is crucial for shaping successful events. Data analytics empowers organisations to define clear objectives, create accurate budgets, and set realistic timelines based on historical insights. At JTB India, our SMM services are renowned for integrating advanced data analytics to ensure every event is meticulously planned and executed.

  • Defining Event Objectives: By analysing historical trends and attendee preferences, data analytics helps in defining clear and achievable event objectives. This approach ensures events are strategically aligned with organisational goals, maximising their impact and relevance.
  • Creating Budgets: Data-driven insights assist in creating precise budgets by forecasting expenses derived from previous event data. This method promotes financial transparency and efficiency, enabling optimal resource allocation while maintaining high event standards.
  • Scheduling Timelines: Analysis of past event timelines enables the establishment of realistic schedules for planning phases. Understanding critical milestones and lead times facilitates streamlined operations, risk mitigation, and punctual event execution.

Integrating data analytics into initial event planning enhances decision-making precision and operational efficiency. It empowers organisations to strategically align their events, optimise financial resources, and execute timelines effectively, ensuring successful outcomes from start to finish.

Tools for Data Collection and Interpretation

Selecting the right tools for data analytics is pivotal in strategic meetings management (SMM) to optimise event planning and decision-making. These technologies empower organisations to gather comprehensive insights, enhance attendee experiences, and ensure efficient event execution. At JTB India, we integrate cutting-edge tools to elevate event management through informed data utilisation.

  • JTB Connect: Our proprietary event management platform, JTB Connect, centralises data collection, enhances visibility into attendee engagement metrics, and ensures compliance throughout the event lifecycle. It integrates seamlessly with other systems to provide a holistic view of event performance.
  • Survey Tools: Platforms like Google Forms, Jotform, Qualtrics, etc. are instrumental in gathering structured feedback from attendees. These tools enable organisers to assess satisfaction levels, identify areas for improvement, and make real-time adjustments to event strategies based on participant feedback.
  • Analytics Software: Tools such as Google Analytics, HubSpot, Zoho Pagesense, Heatmap etc. offer deep insights into website traffic patterns, registration page interactions, and attendee engagement metrics. This data helps refine marketing strategies, optimise digital presence, and tailor event content to meet participant expectations effectively.
  • CRM Systems: Integrating robust CRM systems like Zoho, HubSpot, Salesforce, etc. allows organisations to track attendee interactions and preferences over time. This integration enhances personalization efforts, strengthens attendee relationships, and supports targeted outreach strategies for future events based on historical data insights.

Leveraging advanced tools for data collection and interpretation in SMM not only enhances event management capabilities but also improves decision-making accuracy and attendee satisfaction. As technology continues to evolve, adopting these tools becomes increasingly essential for staying competitive and delivering exceptional event experiences.

A report by Grand View Research estimated the global event management software market to be valued at USD 6.97 billion in 2022. The market is projected to expand at a compound annual growth rate (CAGR) of 12.5% from 2023 to 2030. For deeper insights into leveraging technology effectively in strategic meetings management, explore related content available on our website.

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Event Program Optimisation

Using data analytics in SMM to optimise the event program is crucial for enhancing attendee engagement and satisfaction. By leveraging attendee preferences and feedback, organisations can tailor event programs to maximise participant interaction and overall event success. At JTB India, we specialise in crafting personalised event programs through effective data analytics.

1. Real-time Evaluation and Comprehensive Reporting

Data analytics enables comprehensive evaluation of event success, budget analysis, and identification of areas for improvement. Post-event evaluation is critical for the continuous enhancement of event strategies and attendee experiences. At JTB India, our SMM services include thorough evaluation and reporting processes to extract actionable insights and refine future event planning efforts.

2. Application of Predictive Analytics to Forecast Future Needs

Predictive analytics plays a pivotal role in forecasting future meeting needs and trends. By analysing historical data and patterns, organisations can predict attendee preferences, anticipate resource requirements, and enhance event planning efficiency. Real-world case studies demonstrate how predictive analytics has significantly improved meeting outcomes across various industries. JTB India excels in leveraging predictive analytics to optimise every facet of event planning and execution, ensuring seamless and successful events.

Integrating data analytics into SMM processes not only enhances event program effectiveness but also drives informed decision-making and continuous improvement. By leveraging predictive analytics and robust evaluation practices, organisations can ensure impactful and successful events that meet strategic objectives and exceed attendee expectations.

Best Practices for Ensuring Data Privacy and Security 

The benefits of strategic meetings management are numerous, but safeguarding data privacy and security is crucial for maintaining trust and confidentiality. Implementing best practices ensures robust protection of sensitive information throughout its lifecycle.

  • Data Encryption: Encrypt all sensitive data, both in transit and at rest, to prevent unauthorised access and protect against data breaches. Encryption transforms data into an unreadable format, ensuring its security even if intercepted.
  • Access Control: Implement strict access controls to limit access to sensitive information to authorised personnel only. This reduces the risk of data exposure and unauthorised use within organisational systems.
  • Regular Security Audits: Conduct periodic security audits to identify and address potential vulnerabilities in data handling practices. Regular assessments strengthen defences against evolving cyber threats and ensure compliance with industry standards.
  • Compliance with Regulations: Adhere to stringent data protection regulations such as GDPR or CCPA to ensure data handling practices meet legal requirements. This safeguards individuals’ privacy rights and mitigates risks associated with non-compliance.
  • Employee Training: Provide ongoing training on data privacy and security best practices for all staff. Educating employees reduces human error in data handling, enhances organisational security, and promotes a vigilant approach to data protection. Refresher training with practical knowledge assessments helps to achieve organizational objectives.  

JTB India upholds these best practices to rigorously protect client data and maintain the highest standards of data privacy and security in SMM. According to IBM Security, data breaches cost an average of $4.45 million per incident, highlighting the importance of robust data security measures.

Conclusion

Data analytics significantly transforms strategic meetings management (SMM), offering powerful tools to optimise event processes and achieve successful outcomes. Leveraging specialised software like JTB Connect and Strategic Meetings Management services by JTB India enhances event planning and execution.

By using data analytics, organisations can make informed decisions, improve attendee engagement, and streamline workflows. JTB Connect, our advanced event management platform, centralises data, enhances visibility, and ensures compliance throughout events. Discover firsthand how JTB India can help you maximise your strategic meetings.

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Transform Your Workplace with These 7 Benefits of Employee Engagement

Employee engagement isn’t merely about job satisfaction—it’s a potent catalyst for productivity, innovation, and business performance. As businesses strive for success, understanding and leveraging the benefits of employee engagement becomes paramount. In today’s competitive market, fostering engagement isn’t just a choice; it’s essential for sustainable growth. Also, highly engaged teams can boost profitability by 21%, highlighting the crucial role of employee engagement in driving results.

JTB India stands out for its expertise in corporate engagement and events. Their deep understanding of these areas makes them invaluable partners in enhancing workplace productivity through engagement initiatives. By aligning organizational goals with employee motivations, businesses can unlock various benefits. These range from improved morale to reduced turnover rates, fostering a culture of excellence and growth.

Benefits of Employee Engagement on Productivity

 An image showing 7 Benefits of Employee Engagement, Increased Motivation and Morale, Enhanced Collaboration and Innovation, Reduced Turnover and Absenteeism, Improved Customer Satisfaction, Enhanced Team Collaboration, Higher Profitability, and Stronger Employer Brand

Let’s now dive into the advantages of having engaged employees in the team and workplace. 

1. Increased Motivation and Morale

Corporate employee engagement significantly boosts motivation and morale within the workplace. Engaged employees feel a strong connection to their work, are enthusiastic about their tasks, and are committed to the goals of the organization. This leads to increased productivity and better overall performance. Engaged employees feel a sense of purpose and fulfillment in their work, driving them to put in extra effort and strive for excellence.

A positive work environment is key to fostering motivation and morale among employees. This can be achieved through effective communication, recognition of achievements, opportunities for growth and development, and a supportive company culture. Employees who feel valued listened to, and supported are more likely to be motivated and committed to their work. Additionally, motivation and morale boosts make employees self-driven, reducing the need for micromanagement. This enhances employee autonomy and allows management to focus on strategic initiatives rather than day-to-day supervision.

2. Enhanced Team Collaboration

Team collaboration refers to the ability of employees to work together effectively towards common goals, leveraging each other’s strengths and expertise. Effective collaboration fosters creativity, problem-solving, and synergy among team members, leading to improved project outcomes and organisational success.

Engaged employees are more likely to collaborate proactively, communicate openly, and share knowledge and ideas with their colleagues. They build strong relationships based on trust and mutual respect, actively seek feedback, and support each other’s growth and development. By promoting a collaborative culture and providing tools and platforms for communication and teamwork, organisations can harness their employees’ collective intelligence and creativity, driving innovation and achieving shared objectives more effectively.

3. Enhanced Collaboration and Innovation

Employee engagement promotes effective collaboration and innovation within the organisation. Engaged employees are more likely to work together as a cohesive team, share ideas, and contribute to problem-solving initiatives. This positive attitude towards collaboration and innovation is crucial for driving organizational growth and staying competitive in today’s rapidly changing business landscape.

When employees collaborate effectively, they can leverage their diverse skills and perspectives to develop creative solutions to complex problems. This leads to improved decision-making and better business outcomes. Additionally, engaged employees are more inclined to collaborate not only within the company but also with partners and stakeholders outside the company and even across different countries. This external collaboration broadens the scope of innovation and brings in new ideas and perspectives, further enhancing the organization’s ability to adapt and thrive.

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4. Reduced Turnover and Absenteeism

Employee engagement significantly reduces turnover rates and absenteeism. Engaged employees are committed to their organization, making them less likely to leave their jobs voluntarily or miss work. According to Gallup, engaged employees are 17% more productive, and organizations with high engagement experience 81% less absenteeism.

High turnover rates and absenteeism can have a significant impact on an organisation’s productivity, morale, and bottom line. Recruiting and training new employees is time-consuming and expensive, and frequent absences can disrupt workflow and hinder productivity. By retaining engaged employees, organisations can save time and resources and maintain a stable and productive workforce.

Building a culture of engagement and investing in employee development and well-being are key strategies for reducing turnover and absenteeism. This can include providing opportunities for career advancement, offering competitive compensation and benefits, promoting work-life balance, and creating a positive and supportive work environment. When employees feel valued, respected, and invested, they are more likely to stay with the organisation and be present and engaged in their work.

5. Improved Customer Satisfaction

Engaged employees are those who are committed to delivering exceptional customer service and are dedicated to meeting the needs and expectations of customers. Satisfied customers are more likely to return to do business with the organisation, recommend it to others, and contribute to its long-term success. Engaged employees play a crucial role in delivering exceptional customer service and creating positive experiences for customers.

Research by Qualtrics XM highlights that companies with highly engaged employees see a 20% improvement in customer satisfaction scores compared to those with less engaged staff. Key strategies for boosting customer satisfaction include fostering a customer-centric culture and empowering employees. This can be achieved through providing necessary training and support, enabling employees to make decisions and take ownership of customer interactions, and recognizing and rewarding outstanding customer service.

6. Higher Profitability

Profitability is the capacity of an organization to generate revenue surpassing its expenses, thereby yielding financial gains and ensuring sustainable growth. Enhanced profitability enables organizations to reinvest in their personnel, products, and processes, fostering innovation, expansion, and enduring success. According to Gallup’s report on employee engagement, companies boasting a highly engaged workforce exhibit 21% higher profitability alongside 17% greater productivity compared to those with a disengaged workforce.

Engaged employees directly contribute to profitability through increased productivity, customer satisfaction, and operational efficiency. They are more committed, motivated, and aligned with organisational goals, resulting in higher sales revenue, lower operating costs, and improved profit margins. Moreover, a positive workplace culture and reputation for employee satisfaction attract top talent, further strengthening the organisation’s competitive position and financial performance over time.

7. Stronger Employer Brand

Employer brand encompasses an organization’s reputation and perception as an employer, significantly impacting its capacity to attract, retain, and engage top talent. A robust employer brand not only draws high-quality candidates but also diminishes recruitment expenses while fostering employee retention and loyalty. Research suggests that strengthening the employer brand can lead to a notable increase in employee engagement, projected to rise by over 36%.

Engaged employees serve as brand ambassadors, promoting the organisation’s values, culture, and workplace experience to potential candidates and external stakeholders. Their positive experiences and testimonials reinforce the organisation’s reputation as an employer of choice, increasing its appeal to top talent in the job market. 

By investing in employee engagement initiatives, fostering a positive work culture, and prioritising employee well-being and development, organisations can strengthen their employer brand and position themselves as industry leaders, attracting and retaining the best talent in their field.

Employee engagement is essential for driving productivity and organisational success.

JTB India’s 3 Services for Cultivating Engagement and Productivity

Here are the 3 services that we offer to boost corporate employee engagement: 

1. Strategic Meetings Management (SMM)

JTB India’s Strategic Meetings Management program empowers organisations to optimise event-related processes, enhance service quality, and foster engagement and productivity among employees attending corporate events and meetings. This comprehensive approach ensures seamless event planning and execution, from premises support and setup to organising live events and activities.

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2. Meetings and Event Management Service (MICE Services)

JTB India’s Meetings, Incentives, Conferences, and Exhibitions (MICE) services go beyond traditional event planning to create engaging and memorable experiences for employees. These experiences foster a sense of belonging and motivation among participants, leading to improved productivity and performance. By organizing immersive and interactive events, JTB India’s Meetings and Event Management Service helps organizations build strong connections with their employees and cultivate a culture of engagement and productivity.

JTB India’s solutions for cultivating engagement and productivity encompass strategic meetings management, personalized corporate gifts, and immersive MICE services. By leveraging these offerings, organizations can create a supportive and engaging work environment that enhances employee satisfaction, morale, and ultimately, productivity.

3. Corporate Gift Solutions

JTB India’s Corporate Gift Solutions offer personalised tokens of appreciation that can significantly boost morale and reinforce engagement among employees. These customised gifts are tailored to align with the company’s employee development strategies, serving as meaningful reminders of appreciation and recognition. By investing in thoughtful and personalised gifts, organisations can contribute to a positive workplace culture and ultimately enhance productivity.

4. Japan Package 

JTB India offers a comprehensive Japan package designed for corporate teams to experience the rich and diverse culture of Japan. This package provides an opportunity for employees to engage in unique activities that promote teamwork and collaboration. The itinerary includes visits to historical landmarks, participation in traditional tea ceremonies, and tours of cutting-edge innovation hubs. 

These experiences not only immerse employees in Japanese culture but also enhance their problem-solving skills and strengthen team bonds. The Japan package by JTB India is a valuable investment in fostering employee growth, unity, and productivity through a blend of cultural and professional enrichment.

Conclusion 

By fostering a culture of engagement, organisations can unlock numerous benefits that contribute to their overall success. These benefits include increased motivation among employees, enhanced collaboration and innovation, and improved customer satisfaction.

JTB India’s expertise in corporate events and meetings plays a vital role in supporting organisations in their efforts to cultivate engagement and drive productivity. With a deep understanding of corporate engagement and events, JTB India offers tailored solutions that help organisations create engaging and memorable experiences for their employees.

To cultivate a more engaged and productive workplace, we encourage readers to explore JTB India’s corporate event and meeting services. Whether it’s strategic meetings management, corporate gift solutions, or MICE services, JTB India provides the expertise and support needed to enhance and leverage the benefits of employee engagement to drive productivity.

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How to Become an Exceptional Corporate Event Manager?

The pursuit of becoming a corporate event manager needs a comprehensive approach that integrates creativity, collaboration, and the ability to build connections. It entails coordinating every facet of events, from idea to implementation, and ensuring that every element aligns with the client’s objectives and vision.

Prepare to be immersed in a fast-paced environment where you must balance many tasks, collaborate with diverse teams, and adapt to the evolving nature of events if you are serious about pursuing a career in event management.

Engaging in this profession presents a combination of intellectual stimulation and challenge, yet it furnishes chances for bringing happiness and lasting moments to individuals via organising events with extreme precision.

So, to stand out in this field, aspiring event managers should focus on developing a broad skill set, gaining experience, and continuously learning from organisations like JTB India.

What Is a Corporate Event Manager?

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A dynamic professional, an event manager specialises in the organisation, coordination, and implementation of events. It extends the spectrum from major corporate conferences to expansive events.

They execute the event’s objectives and fulfil the attendees’ and clients’ expectations with precision. Also, they arrange each detail in the background to ensure a smooth progression.

A variety of skills are required to carry out complex and unpredictable projects. Event managers are proficient at interpreting ideas into unforgettable experiences due to their attention to detail.

Their position is critical to the success of any corporate event. It demands an exceptional combination of organisational insight, interpersonal competence, and problem-solving capabilities. 

In addition to managing logistics, they establish an atmosphere that has a profound impact on their capacity as planners of live experience.

5 Vital Skills Every Corporate Event Manager Contains

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Organising meetings and events is a fast-paced industry. Mastering many skills enables corporate event managers to remain informed of event trends, developments, and achievable aims. 

Here are the top five skills that every event manager possesses: 

1. Relationship Building Skills

Possessing this skill is crucial for succeeding as a corporate event manager. It is essential to know how to collaborate and interact with a variety of individuals.

It includes C-level executives, vendors, sponsors, customers, coworkers from other departments, and event attendees. So, a corporate event management position requires interaction with different vendors and stakeholders.

Event managers must also negotiate and resolve disputes to establish and maintain positive relationships. If you gain such management skills, people will want to work with you often and help you excel at your work. 

2. Project Management Skills

Executing an event necessitates managing many duties. During the phases of planning and execution, an effective multitasker must have commanding abilities, including budget management.

The majority of corporate event managers plan and organise events with the assistance of event management software, allowing them to track expenses and stay within budget constraints.

They complete the events with step-by-step protocols and well-documented processes, ensuring financial resources are allocated efficiently. They are also able to maintain concentration on the big picture while avoiding the oversight of minor details.

If events deviate from their initial plans, they promptly transition to “Plan B” by using their proficient organisational skills and adjusting the budget accordingly. Using professional MICE services, such as those offered by JTB India, can greatly assist in maintaining these high organisational and budgetary standards.

JTB India’s meticulous planning and attention to detail ensure every aspect of an event is curated to perfection, helping event managers execute flawless and memorable experiences.

3. Agile Methodology

A corporate event manager must be flexible and quick on their toes due to the unpredictable and fast-paced nature of event management. For large events that involve collaboration with various stakeholders, it is effective to break down the planning process into smaller, more manageable tasks.

This approach ensures that each component of the event receives the necessary attention and resources.

Furthermore, agile iterative activities allow for quick adaptation to unexpected risks or changes, enabling adjustments to the overall project trajectory as needed. This flexibility enables event managers to make real-time adjustments, ensuring that the event stays on track despite unforeseen challenges.

For instance, an event manager might rapidly switch from assisting with A/V setup to managing personnel, highlighting the importance of adaptability in event management. 

By incorporating agile methodology, corporate event managers can enhance their efficiency and responsiveness, ultimately leading to the successful execution of complex events.

4. Negotiation Skills 

Corporate events often necessitate the involvement of an agent due to the high-level negotiation skills required. Event managers must possess the qualities of an open and confident communicator to guarantee that all individuals comprehend the current aim and the overarching goals of the event.

Event planners maintain composure and engage in considerate and well-mannered communication with individuals, including those who are not affiliated with their organisation or team, even when faced with challenging circumstances.

This level of diplomacy and negotiation is crucial in dealing with various stakeholders, vendors, and clients to ensure all parties are aligned and conflicts are resolved efficiently.

Moreover, successful event managers accept criticism and value the ideas of others. They understand that each individual contributes to the realisation of a successful event, so communication must be constructive and confident.

This collaborative approach is vital in negotiating contracts, securing venues, and managing supplier relationships, which are all integral parts of event planning that require a professional touch.

By leveraging the expertise of an event management agent, corporations can ensure that their events are executed with precision, benefiting from the agent’s advanced negotiation skills and experience in handling complex logistical and interpersonal dynamics.

5. Problem-Solving Skills

Because event coordination is capricious, event managers must be adept at problem-solving and quick-witted. Implementing innovative determinations can mitigate unexpected complications and last-minute errors. 

A set of competencies necessary for success as an event manager includes the following:

    • Self-assurance in decision-making and effective interpersonal abilities
    • An appreciation for a dynamic work setting
    • The ability to maintain concentration amidst disorder
    • A propensity for working overtime and on weekends to achieve the goal
    • Creative thinking and dedication in listening

With these 5 skills, you can become an exceptional corporate event planner. But what are the strategies that can boost your effectiveness? Let’s find it out here. 

5 Strategies to Become a Successful Corporate Event Manager

A diverse set of abilities, including thoughts, planning, and people skills, are necessary for success as a corporate event manager. From planning to execution, it’s all about coordinating with the client to make sure their vision and objectives are met. 

Becoming a successful corporate event manager requires a blend of skills, strategic planning, and industry knowledge. To excel, focus on developing strong organizational skills through detailed planning, effective time management, and meticulous attention to detail. 

1. Gain Relevant Education and Understand the Latest Trends

Attending industry conferences such as the GBTA APAC conference, where esteemed organisations like JTB India actively participate, provides an invaluable opportunity to gain relevant education and understand the latest trends in event management.

These conferences serve as the best platforms for professionals to stay updated on emerging industry practices, technological advancements, and market trends. Engaging with industry experts and participating in educational sessions offered at such events can significantly enhance one’s understanding of the evolving landscape of event management. 

Constantly emerging new technologies and trends contribute to the dynamic nature of the event management industry. Engage in continuing education courses, attend webinars, and follow industry news to remain informed. Adopt sustainable practices and cutting-edge event technologies to maintain a competitive edge. Also, provide clients with inventive things. 

2. Gain Practical Experience in Event Planning and Building the framework

For business professionals aspiring to excel in event management, acquiring practical experience in event planning and building the framework is paramount.

Seek internships or entry-level positions at reputable hotels, conference centers, or event planning firms to immerse yourself in the intricacies of event execution within a corporate environment adhering to their objectives. and compliance.

Additionally, consider organising events on behalf of local business associations, chambers of commerce, or industry conferences to expand your network and gain exposure to diverse event formats and requirements.

By actively engaging in hands-on experiences, you’ll develop the necessary skills and expertise to confidently navigate the complexities of corporate event planning and management.

3. Build Your Professional Network

Networking is a critical component of the event management profession. Take part in seminars, workshops, and industry conferences, and become a member of professional organisations.

Establish relationships with seasoned event managers, suppliers, and vendors. The establishment of a strong professional network can result in employment prospects, collaborations, and mentorship.

Connecting with industry leaders and service providers like JTB India can be particularly beneficial. JTB India’s expertise in events and meetings can offer valuable insights, resources, and opportunities for collaboration.

Their extensive network and commitment to excellence make them an ideal partner for aspiring event managers looking to elevate their careers.

4. Leverage Technology to Maximise Value

In today’s digital age, harnessing technology is essential for maximising value in event management. Platforms like JTB Connect streamline event planning and execution.

From online registration to budget tracking and post-event analytics, it enhances efficiency and attendee satisfaction.

By mastering such technologies, event managers optimise workflows and focus on strategic decision-making. Whether automating communication or integrating virtual components for hybrid events, staying abreast of advancements is crucial for competitiveness.

Leveraging platforms like JTB Connect facilitates smoother operations, expands networking, and enhances collaboration with partners. Embracing technology unlocks new possibilities and elevates event quality and success.

5. Develop Essential Event Management Skills

Building essential event management skills encompasses a multifaceted approach that includes gaining relevant education, practical experience, networking, and leveraging technology.

To succeed as an event manager, one must develop crucial skills and stay informed about industry trends, gain practical experience via internships and event organisation, network with professionals, and use technology platforms like JTB Connect for efficient meeting planning.

By prioritising education, hands-on experience, networking, and technology, aspiring event managers can lay the groundwork for success in the field. These skills enable them to adapt to the dynamic nature of event management, ensuring they’re well-equipped to handle the challenges and demands of organising successful events that meet clients’ expectations.

Through continuous learning and strategic networking, event managers can enhance their capabilities and thrive in this fast-paced and rewarding profession.

Train your mind to come up with original ideas for event experiences and hone your negotiating abilities to better collaborate with event sponsors and other stakeholders. The opportunities for growth and learning in this field are endless.

Also, each new event is a chance to learn something new and improve your skills. Establish a portfolio of your event management initiatives as you accumulate professional experience. Include photographs, testimonials, and descriptions of your specific role at each event.

Emphasize the obstacles you surmounted and the results you attained. Prospective clients or employers will be presented with a portfolio that showcases one’s competencies and significant accomplishments. 

A prosperous career as a corporate event manager is constructed upon the foundation of each step. Creating unforgettable events can be a rewarding career path for those who possess the zeal, perseverance, and dedication to excellence that this journey demands. 

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5 Steps for Successful Event Management

A typical in-person event has five stages, each of which can be subdivided into many duties. Finalising the venue and food and beverage arrangements is unnecessary when organising an online event, such as a webinar. The distinct phases involved in organising online or hybrid events merit an entire article of their own. 

As a corporate event manager, you will likely be involved in various phases of many events at any given time. 

1. Conduct Research and Establish Objectives

Whether for your organisation or clients, the initial step in event planning is to learn the purpose and viability of the event. Fundraising, lead generation, product launch, or company anniversary commemoration are all potential outcomes of the event. 

It is time to focus on event budgeting and goal setting once the format has been determined. All subsequent duties and stages of event planning with the established goal and budget. 

2. Decide Event Theme and Design

At this stage, an event strategy is developed with the objectives. It consists of finalising the following to devising the theme: 

    • How do you plan to captivate the attendees? 
    • What will the event’s schedule and progression entail? 
    • Who will deliver the keynote address, and what is the anticipated number of presenters or performances? 
    • Where and when will it take place?
    • What is the duration of the event? 
    • How will the stage, podium, tables, chairs, and breakout areas be organised? 
    • Will you be providing giveaways and produce distribution?  

3. Event Specifics 

It is time to put the corporate event manager’s vision into action once the event has been finalised. This phase comprises many crucial event management tasks, including: 

    • Distributing RFPs to venues and vendors 
    • Having venues, lecturers, and performers finalised (along with a backup plan). 
    • Communicating with performers and lecturers about the schedule. 
    • Attendee registration on an event website and development of a bespoke event application. 
    • Develop surveys before and after an event. 
    • Placing invitations and reminders for guests. 
    • Maintaining a record of event registrations. 
    • Volunteers and the team are instructed. 
    • Developing signage and designing the check-in procedure or testing on-site check-in technology. 
    • Constructing branded products intended for distribution.

4. Event Execution

Event managers should be present on this day. It represents the ideal integration of the laborious efforts and strategic preparations that have preceded it. Depending on the extent of the event, execution may begin or start a few days before or on the morning of the event. 

5. Post-Event Communication and Reporting

Event management continues even after the event concludes. It also requires corporate event managers to comprehend the sentiments of sponsors, speakers, attendees, volunteers, and others. 

Beginning participant feedback collection during the event itself is possible through methods such as observing visitor reactions, conducting on-site conversations with attendees, and distributing surveys. Additionally, sending a post-event survey 24-48 hours after the event concludes is a good method to gauge attendance. 

Conclusion 

Becoming an outstanding corporate event manager requires an ongoing commitment to development and education. Excellence, adaptability to the dynamic corporate environment, and a strong desire to curate memorable experiences are essential qualities.

By developing your skills, building solid connections, and maintaining a constructive outlook, you can succeed and distinguish yourself in this dynamic and satisfying industry.

Partnering with experts can make a significant difference for those looking to elevate their event management skills to the next level. JTB India’s MICE services, for instance, offer meticulously planned and captivating corporate events, leveraging their vast expertise and network.

Their attention to detail and commitment to excellence ensures unparalleled engagement and satisfaction, making them a valuable ally in your event management journey.

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7 Insider Secrets for Corporate Event Management Process

A carefully planned corporate event management process enables organisers to break down activities into manageable parts. It allows workflow monitoring and maintaining attention throughout the event.

By incorporating a systematic process, event staff and organisers can consistently determine the current status of the event management plan and how the pending tasks contribute to the main event strategy.

This blog will explain the basic concept of corporate events and the fundamental steps in the corporate event management process. Whether you’re planning a conference, seminar, or team-building retreat, JTB India provides the solution you need to impress your attendees and achieve your business goals.

What are Corporate Events?

An image showing what are corporate events and what the corporate event management process is

Corporate events are gatherings of individuals with a clear goal, such as sales talks, networking events, product launches, or team-building activities. These events are crucial for organisations’ growth and success. They enable their entry into new markets, strengthen connections with clients, and boost workers’ confidence.

A successful corporate event requires particular organisation and planning. Numerous factors must also be considered, from choosing a suitable venue to creating an engaging plan. These are essential for ensuring the event’s success.

4 Corporate Events by Size

The variety of corporate events includes client hospitality and team away days, in addition to internal training seminars and company conferences. Hence, it is advisable to evaluate the size of the corporate event for effective corporate event management.

  • Micro Events

Frequently, these events manifest as workshops or more intimate seminars, accommodating a maximum of one hundred attendees. Room booking, provision of presentation facilities, provision of break-out refreshments, and registration are all that are required to organise these micro-events. Organising a conference with 500 attendees is less complicated than planning an away day or providing hospitality for 50 senior managers; thus, the term “simple events” is deceptive in its description.

  • Small Events

Small events are defined as those that accommodate 100 to 250 attendees. Seminars, departmental conferences, and training days are examples of small events. Event organisers must attend transport, lunch, refreshments, audiovisual facilities, online registration, schedules of multiple break-out sessions, and the main stage.

  • Midsize Events

Midsize events are more dependent on technology. These include leadership summits where key customers meet with senior executives or company-wide conferences that accommodate a maximum of 1,000 delegates.

Incorporating pre-event communication, a branded website, and an event mobile application into budget considerations is essential. Delegates need transportation to and from the venue and hotel accommodations. A multi-stream complex conference schedule might require incorporating evening entertainment or a pre- or post-event reception.

  • Large-Scale Events

Enterprise technology tools are necessary to oversee various aspects of large-scale events, including delegate flights, online registration, hotel room reservations, and budgets.

Personnel, catering, registration, speaker, and delegate administration will require scale-appropriate planning. Conventions, for example, can accommodate about 10,000 participants and span several days.

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7 Fundamental Steps in the Corporate Event Management Process

Now, let’s have a look at the entire corporate events management process. 

1. Event Objective

An image showing the first point of the corporate event management process that is event objective

When a corporate event is requested, the initial probe should be, “What is the event’s purpose?” Gaining a comprehensive understanding of key stakeholders’ desired deliverables will enhance your planning capabilities. You can effectively convey your ideas in a manner that is understandable to your managers.

Executing clearly defined goals and objectives for an event significantly facilitates strategizing, advertising, and budget adherence. The objectives of the event should be as follows:

      • What is the intended result, and by what date must it be accomplished?
      • Return on objectives, return on investment, or both?
      • Verify that the event objective is attainable; otherwise, senior executives will perceive it as unsuccessful.
      • An overall aim must be connected to the organisation’s goals.
      • Strategize to accomplish the event objective within two time periods. Evaluating the results of the initial training seminar requires organising additional seminars or a subsequent event.

To achieve these objectives effectively, consider leveraging JTB India’s Strategic Meetings Management (SMM) service. Their expertise in optimising event-related processes, negotiating favorable contracts, centralising procurement, streamlining workflows, and automating tasks ensures that your event planning is efficient and successful. By using their SMM service, you can align your event goals with the organisation’s objectives, achieve cost savings, and enhance the overall quality of your corporate events.

2. Event Budget

An image showing the second point of the corporate event management process which is the event budget

Budget conditions can influence every part of corporate event planning, including the selection of venue, catering, entertainment, speakers, technology, and personnel.

Determine whether your budget is limited to expenditures or can be augmented by revenue generated from sponsors, exhibitors, or other secondary sources.

Has this event happened earlier?” If so, the previous budget was used as a starting point while accounting for inflation and changing requirements.

Previous budget figures are valuable resources for elucidating the pricing structure of specific suppliers. When contacting suppliers for preliminary estimates, use these to ensure you are not overcharged.

However, every event budget must incorporate flexibility. It is imperative to establish a fund and manage the overall budget in the event of unexpected expenses and the provision of estimates rather than fixed prices for supplier costs. Moreover, create a complete list of all budget line items in the event lifecycle. It including;

        • Food and beverage
        • Lodging and travel
        • Personnel expenses
        • Marketing and service charges
        • Venue rental and AV
        • Speaker fees
        • Accommodation and travel costs once you have obtained supplier cost estimates.

Once you have obtained supplier cost estimates, leveraging JTB India’s platform for corporate event management process through JTB Connect can significantly enhance your budget management. JTB Connect technology streamlines event planning and sourcing by providing a centralised, cloud-based platform that ensures compliance, enhances visibility, and enables precise budget tracking. This technology allows you to manage your event within the client’s budget effectively, mitigating risks and achieving cost savings. By using JTB Connect, you can ensure that all aspects of your event are meticulously planned and executed within financial constraints.

3. Venue Sourcing

An image showing the third point, venue sourcing

The event’s source also influences the venue selection process. To impact prospective or existing clients, stakeholders require the venue to fulfill its needs by providing an unforgettable experience.

Budget considerations, capacity, location, availability, and logistical aspects will also impact your venue selection. A comprehensive understanding of these event prerequisites will enable you to evaluate potential venues. So, send requests for proposals (RFPs) and coordinate site visits.

Corporate event venues that implement seasonal pricing reduce rent during specific periods of the year. Determine how much the venue of your choice will cost on the date you specify. Having flexible dates enables you to negotiate a more favorable rate at your preferred venue.

3 Steps to Venue Sourcing

Step 1: Find venues
          • Understand the meeting’s requirements and objectives. Establishing these in advance will reduce the search procedure.
          • Consider the input provided by the attendees. Is this event held annually? If the venue received low ratings from attendees in the previous year, consider the feedback to select a venue that will be more well-received.
          • Collaborate with your team members or other stakeholders to identify the most critical factors in the event.
Step 2: Create the ideal RFP
            • The purpose must now be defined, as the general objectives and requirements are already known. Make the objectives and requirements of this event plain.
            • Be specific. Provide each detail possible regarding the event.
            • Although nobody enjoys discussing money, you must communicate your financial demands. A venue expense is significant and has the potential to determine the economic viability of an event.
            • Clarify your deadlines. Provide venues with a date and time that will allow sufficient time to respond.
            • Avoid starting from the beginning. Retrieve a template from the web.
            • Be prepared to respond to venues’ inquiries regarding the event or proposal.
Step 3: Proposal submission and evaluation
              • You can search and filter venues using a venue procurement tool and send a single RFP to multiple venues simultaneously.
              • Generate a compilation of qualitative factors, which are those that lack definite characteristics.
              • Evaluate proposals through the designated venue sourcing tool or the laborious importation of data into a spreadsheet.
              • Compare the responsiveness and helpfulness of the venues to determine the extent to which selecting one will benefit you.
              • Review meeting rooms to ensure their dimensions and design suit the intended event.

4. Event Marketing

An image showing the fourth point of the corporate event management process, event marketing

Promoting and marketing a corporate event is crucial to maximising attendance and accomplishing event goals. One implements various corporate event engagement activities, such as email marketing, social media, and collaborations with other brands. Potential attendees can be encouraged to commit to the event. It helps to generate interest and establish a pre-event page alongside early bird discounts.

Examples of event marketing assets include a mobile application, social media channels, and a branded website. It would be advantageous to generate interest and promote the event by designing and producing posters, pamphlets, pin badges, and other supplementary materials.

The advent of modern corporate event administration software solutions has simplified the development of a bespoke event website. Technical proficiency is not obligatory, and knowledge of HTML is unnecessary. An entirely new website can be constructed using a straightforward drag-and-drop interface. Incorporate on-site advertising, such as banners, signs, brochures, pamphlets, and other event security, into your marketing strategy.

5. Attendee Engagement

An image showing the fifth point of the corporate event management process, attendee engagement

Attendees’ expectations and requirements vary based on persona, age, and region. If a corporate event fails to generate engagement, attendees’ ability to retain information will be negatively impacted.

In this mobile-first, digital era, the human attention span has diminished considerably. Consequently, corporate event organisers have been compelled to adopt new session formats that circumvent information overload.

Priorities should include setting up live polling, integrating feedback mechanisms such as technology tools, ensuring that objectives and anticipations are aligned, and maintaining an atmosphere of authenticity.

Complete sessions should feature delegate participation. Implement strategies such as live polling, actual-time responses to questions, round table conversations, and other processes to sustain high levels of audience engagement and concentration.

The conference break-out sessions should be structured to offer participants specific interactive material. A frequent drawback in event planning is reducing them to mini-keynotes.

6. Post-Event Follow-Up

An image showing the sixth point of the corporate event management process, Post-event follow-up

It is essential to conduct post-event follow-up to assess the event’s success, maintain relationships with sponsors and attendants, and ensure that attendees had a positive experience. Post-event strategies such as thank-you notes, post-event surveys, a dedicated post-event page, sharing pertinent content, and vigilant engagement on social media can maintain the momentum generated during an event and generate interest in subsequent events.

These techniques can help maintain the attendees ‘ interest in the event and its sponsors and sustain the conversation. Additionally, post-event follow-up can strengthen relationships with potential sponsors for future events and generate leads for the sales team.

7. Corporate Event Planning Checklist

An image showing the seventh point of the corporate event management process, Corporate event planning checklist

In addition to the best recommendations mentioned above, implement these 21 steps to ensure the success and efficacy of your corporate event planning.

                • Determine the main purpose and principal objectives that this event is designed to accomplish.
                • Identify the target audience to determine the intended message and key points that will resonate with them.
                • Determine how the event will contribute to the company’s strategy. What are its objectives for the long term?
                • Construct an exhaustive inventory of every budget line item associated with the event lifecycle.
                • Establish a planning committee and distribute its responsibilities.
                • Commit to paper a timetable for the planning meetings.
                • Establish the date or dates on which the event will occur.
                • Construct an initial budget using historical cost data and supplier quotations.
                • Compile an inventory of the requirements for the venue.
                • Evaluate and negotiate venues.
                • Arrange the venue’s layout.
                • Secure speakers.
                • Design and execute a marketing strategy for the event.
                • Construct a schedule for the event, incorporating sufficient time for transitioning between sessions and activities and provisions for potential technical challenges and delays.
                • Make arrangements for lodging and transportation.
                • Construct meal and beverage menus with dietary restrictions in mind.
                • Create and distribute event materials.
                • Recruit or confirm event personnel.
                • If necessary, rehearse the speakers.
                • Conduct post-event follow-ups with presenters and attendants to express gratitude for their participation and to provide them with important insights.
                • Perform surveys, collect feedback, and compile conclusive cost estimates for later use.

Conclusion

Effective corporate event management process requires a strategic approach that blends creativity with practical planning and flawless logistical execution. By systematically addressing each stage of the process, event managers can create memorable and impactful experiences that align with organisational goals and leave a lasting impression on attendees.

JTB India’s MICE (Meetings, Incentives, Conferences, and Exhibitions) services are designed to support every aspect of your event management needs. From meticulous planning to seamless execution, our team ensures that your events are not only successful but also unforgettable. Connect with JTB India today to explore our tailored event management solutions and start planning your next remarkable event. Let us help you turn your vision into reality with our expertise and dedication to excellence.

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Retain Top Talent with These Employee Engagement Strategies

Employee engagement is pivotal for organisational success. But how can we do it? Most businesses struggle with this. That’s where JTB India comes in. Leveraging their expertise in orchestrating impactful corporate events and meetings, you can effectively nurture a culture of engagement and loyalty among your employees.

With our tailored solutions and effective employee engagement strategies, we aim to create immersive experiences that foster meaningful connections, inspire collaboration, and cultivate a sense of belonging among your workforce.

Engaged employees are not only more productive but also more likely to contribute innovative ideas and go above and beyond to achieve organisational goals. According to Gallup, highly engaged employees can increase a company’s earnings per share by 147%. 

Seeing its importance, we understand that through meticulously planned events and meetings, we provide platforms for employee recognition, skill development, and team building, ultimately enhancing job satisfaction and retention rates. Our comprehensive approach incorporates modern technologies, interactive activities, and personalised experiences tailored to your company’s unique culture and objectives.

From large-scale conferences to intimate team retreats, JTB India’s corporate event solutions are designed to leave a lasting impact on your workforce, driving motivation, collaboration, and overall performance management.

Without further ado, let’s dive into JTB India’s corporate event and meeting services offer a strategic avenue to amplify engagement levels within your organisation, fostering a company culture of inclusion and appreciation for sustainable growth.

Why is Employee Engagement Important?

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Employee engagement goes beyond mere employee satisfaction or contentment at work; it encapsulates the emotional connection and dedication employees exhibit towards the goals and values of their organization. It’s more about embracing a sense of purpose and resonating with the company’s mission. Engaged employees display enthusiasm for their tasks, demonstrate a willingness to exceed expectations, and show a profound investment in the organization’s success.

Employee engagement is essential for organisational success as it drives higher levels of productivity, innovation, and overall performance. When employees are engaged, they are more likely to stay with the company, reducing turnover rates and associated costs. According to a study by the Corporate Leadership Council, engaged employees are 87% less likely to leave their organisations than their disengaged counterparts. This highlights the significance of fostering a culture of engagement within the workplace.

Employee Engagement Benefits to the Corporate

Having engaged employees yields numerous benefits for organisations. Let’s have a look at them here: 

      • Increased Productivity: Engaged employees work harder, focus, and put effort into doing their jobs well, leading to greater efficiency.
      • Improved Customer Satisfaction: They listen to customers, solve their problems quickly, and ensure they leave satisfied, encouraging repeat business.
      • Reduced Turnover: Staying longer, they reduce recruitment and training costs while maintaining continuity.
      • Higher Profitability: Their dedication contributes to improved financial performance, benefiting the entire organisation.
      • Fostering an Innovative Culture: Sharing ideas freely drives innovation and growth within the company.
      • Promoting Stronger Team Collaboration: Collaborating effectively strengthens teamwork and achieves better results.
      • Enhanced Employee Morale: Feeling valued and enjoying their work, they experience higher morale and motivation.
      • Improved Employee Retention: Staying longer contributes to stability and reduces turnover.
      • Greater Employee Advocacy: They promote the company positively, attracting top talent and enhancing reputation.
      • Overall Organisational Success: Aligning with company goals, they drive performance and foster a positive work environment.

By investing in employee engagement strategies and creating a culture where employees feel valued, empowered, and motivated, organisations can unlock their full potential. Also, by creating personalised events, you can achieve sustainable growth and success in today’s competitive business landscape.

10 Effective Employee Engagement Strategies

An image showing 10 Key Strategies for Enhancing Employee Engagement,  Clear Communication Channels, Recognition and Rewards Programs, Professional Development Opportunities, Promoting Work-Life Balance, Encouraging Employee Feedback, Building a Culture of Trust and Transparency, Emphasising Leadership Development, and Promoting Social Connections

Employee engagement is pivotal for organisational success, and implementing effective strategies is essential for fostering a positive work environment where employees feel motivated, valued, and committed to their roles. Let’s delve deeper into some key employee engagement strategies:

1. Clear Communication Channels

Establishing clear and open communication channels enables employees to share their ideas, feedback, and concerns with management and colleagues. Transparent communication fosters trust, reduces misunderstandings, and ensures alignment with organisational goals. Implementing regular team meetings, feedback sessions, and accessible platforms for sharing information is crucial.

2. Recognition and Rewards Programs

Implementing recognition and rewards programs acknowledges employees’ contributions and reinforces desired behaviours. Recognition boosts morale, enhances job satisfaction, and increases employee loyalty and retention. Offering monetary rewards, public recognition, and opportunities for advancement based on performance is key.

3. Professional Development Opportunities

Providing access to training, workshops, and mentorship programs helps employees enhance their skills and advance their career paths. Investing in professional development demonstrates the organisation’s commitment to employee growth and fosters a culture of continuous learning. Offering tuition reimbursement, skill-building workshops, and leadership development programs is essential.

4. Promoting Work-Life Balance

Encouraging flexible work schedules, telecommuting options, and wellness initiatives helps employees maintain a healthy work-life balance. Supporting work-life balance reduces stress, improves job satisfaction, and enhances overall well-being. Offering flexible hours, telecommuting options, and on-site wellness programs is crucial. A survey by FlexJobs revealed that 54% of respondents cited work-life balance as a top priority when considering job opportunities.

5. Encouraging Employee Feedback

Actively seeking feedback from employees empowers them to voice their opinions, share ideas, and contribute to decision-making processes. Employee feedback fosters a culture of continuous improvement, increases engagement, and strengthens trust between employees and management. Conducting regular surveys, focus groups, and one-on-one feedback sessions is important. According to Harvard Business Review, 70% of companies are moving towards taking regular feedback to understand and boost employee engagement levels.

6. Building a Culture of Trust and Transparency

Cultivating trust and transparency involves sharing information openly, being honest in communication, and delivering on promises. A culture of trust promotes collaboration, innovation, and employee engagement by creating a safe and supportive work environment. Leading by example, communicating openly, and involving employees in decision-making processes are crucial.

7. Emphasising Leadership Development

Investing in leadership development programs equips managers with the skills and tools needed to effectively lead, inspire, and engage their teams. Strong leadership improves employee morale, performance, and retention, driving organisational success. Offering leadership training, coaching, and mentorship opportunities for aspiring leaders is important.

8. Promoting Social Connections

Creating opportunities for social interaction and team bonding fosters camaraderie, trust, and a sense of belonging among employees. Social connections improve employee engagement, collaboration, and job satisfaction by strengthening relationships. Organising team-building activities, social events, and collaborative projects is crucial.

Implementing these key employee engagement strategies can significantly enhance engagement levels within an organisation. Also, implementing corporate event engagement activities can lead to improved productivity, retention, and overall organisational success.

9. Organize Corporate Events and Meetings

Corporate events and meetings are powerful tools for boosting employee engagement. They provide a platform for employees to interact, collaborate, and build stronger relationships. To maximize their impact, incorporate interactive sessions and team-building activities. These activities break the monotony and encourage employees to work together, fostering better communication and teamwork.

Additionally, providing opportunities for leadership interaction allows employees to connect with top management, which fosters a sense of belonging and recognition. Collecting feedback from these events and implementing suggested improvements show employees that their opinions are valued, further enhancing engagement.

For instance, in 2023, JTB India organized over 1,500 events with 90,000 attendees, showcasing their expertise in creating engaging and memorable experiences.

10. Implement a System for Expressing Gratitude

Expressing gratitude is a simple yet powerful way to boost employee engagement. It involves acknowledging and appreciating employees’ efforts and contributions. Implementing a structured system for recognizing and appreciating employees can significantly increase motivation and foster a positive work environment.

Corporate gifts are an effective way to show appreciation. These gifts can enhance the company’s brand image, create a sense of unity among employees, and contribute to a positive workplace culture. In India, corporate gifts hold particular significance due to cultural norms emphasizing reciprocity, respect, and relationship-building. Thoughtful gifts can strengthen bonds, nurture loyalty, and make employees feel valued and appreciated.

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JTB India’s Solutions to Boost Employee Engagement

JTB India offers innovative solutions designed to enhance employee engagement and create memorable experiences within the corporate environment. Let’s explore how JTB India’s services can elevate engagement:

MICE Services

JTB India’s MICE (Meetings, Incentives, Conferences, and Exhibitions) services are tailored to facilitate engaging and immersive experiences for employees. In 2023 alone, we organised more than 1500 events, with a total attendance of 90,000 attendees. From meticulous planning to flawless execution, our MICE services cater to a wide range of corporate events, incentives, conferences, and exhibitions. JTB India is committed to ensuring that every event is a resounding success, leaving a lasting impression on attendees.

Their services are tailored to facilitate engaging and immersive experiences for employees. From meticulously planned meetings to captivating corporate events and meetings, JTB India ensures that every aspect is curated to perfection. By leveraging their expertise and network, JTB India creates unique experiences that leave a lasting impression on employees. This attention to detail and commitment to excellence sets JTB India apart from other providers, ensuring unparalleled engagement and satisfaction.

Corporate Gift Solutions

JTB India understands the importance of enhancing corporate relationships and expressing gratitude to valued clients and employees. Our corporate gift solutions offer a curated selection of gifts designed to leave a lasting impression. Whether it’s personalised gifting ideas for employees or unique tokens of appreciation for clients, JTB India’s corporate gifts are sure to elevate your brand image and strengthen business relationships.

By leveraging JTB India’s comprehensive range of services, companies can create engaging and memorable experiences that inspire, motivate, and reward employees, ultimately driving organisational success.

Conclusion

Employee engagement is crucial for organisational success. Throughout this blog, we’ve stressed the significance of engaging employees in driving productivity, retention, and overall performance. From effective communication to recognition programs and leadership development, engaging employees is essential for fostering a positive work environment where everyone can thrive.

JTB India’s services play a vital role in enhancing employee engagement. Whether through meticulously planned MICE services or thoughtful corporate gift solutions, JTB India offers comprehensive options aligned with the employee engagement strategies discussed. These solutions provide a clear pathway for organisations to implement effective engagement strategies and create memorable experiences for their employees.

As you reflect on the insights shared in this blog, consider taking the next step in enhancing employee engagement within your organisation. Reach out to JTB India to explore how our services can support your initiatives and drive meaningful results. Investing in employee engagement is key to unlocking your organisation’s full potential and ensuring long-term success.

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JTB Meetings & Events Attends Cvent Accelerate Singapore 2024

Singapore, 12 July 2024- As a Cvent Platinum Partner, JTB Meetings & Events*1 was delighted to lend our support by attending the 3rd edition of Cvent’s annual event.

Here are our key take-aways.

Event Highlights

With over 400 attendees, the event was a melting pot of industry leaders, event planners, marketers, and hospitality professionals, all gathering to hear about the latest trends, technologies, and strategies shaping the future of the events industry. The event kicked off with a welcome note by Brian Ludwig, Senior Vice President of Sales, Event Solutions at Cvent. His insights set the tone for the day, emphasising the power of in-person events in generating demand and establishing meaningful connections. Brian highlighted over 7 million events on Cvent’s platform since its inception in 1999, underscoring the unmatched impact of meetings and events in fostering human connection.

Keynote Address

The opening keynote by Simone Heng, a Human Connection Specialist, was a significant highlight. Simone’s engaging talk revolved around the importance of human connections in an increasingly digital world. She emphasised that while AI can serve as a gateway to human connection, it should not and cannot replace the deep, vulnerable interactions that are essential for meaningful relationships. Her insights on the “loneliness epidemic” and its potential impact on the future were particularly thought-provoking.

Data-Driven Insights

A panel discussion titled “Uncover the Story of Your Meetings & Events Data: Insights, Benchmarks, and Best Practices from Experts” featured industry leaders like Adam Piperdy, Founder and Chief Experience Officer of Unearthed Productions, and Kenneth Leong, Executive Director of Marina Bay Sands. Moderated by Will Kataria, Senior Director & General Manager, Asia Pacific of Cvent, this session delved into how data can be leveraged to enhance event personalization, marketing segmentation, and overall attendee experience. The panellists shared practical examples of how data analytics have transformed event strategies, and provided attendees with actionable insights.

AI and Events

The session on “AI and Events: Debunking Myths and Embracing Opportunities for Success” by Harsha Hariharan, Regional Sales Director, Event Solutions at Cvent, was another major draw. Harsha demystified AI’s role in the events industry, highlighting its potential to automate repetitive tasks and enhance creative processes. He encouraged attendees to start small with AI, using it to support internal events before scaling up to more significant, market-facing events.

Tech Tours and Innovation

Participants were treated to two tech tours that showcased the latest innovations in event technology. These tours provided hands-on experiences with cutting-edge tools designed to streamline event management and enhance attendee engagement. The event also featured a session on “The Future of Event Tech: Exploring the Road Ahead,” which discussed futuristic concepts like using turnstiles or footsteps to power sessions within events and 3D printed food for attendees to help reduce food wastage.

Customer Spotlight

The “Customer Spotlight: Enhancing Efficiency and Cost Savings with Event Tech” session, moderated by Valerie Liow, Account Manager at Cvent, featured insights from Yeow Ching Shiong, Senior Manager at SMU College of Graduate Research Studies, and Diana Sani, COO of Chab Events. They discussed the evolution of event technology and its critical role in improving efficiency and customer experience. Key takeaways included the importance of pushing technological limits and providing on-the-spot support to enhance user experience.

Sustainable and Inclusive Event Design

The final session of the day, “Innovative Event Design: Reflecting Brand Values through Accessible, Sustainable, and Inclusive Experiences,” was moderated by Nico Nicholas, CEO of Trees4Travel, with insights from several panellists including Manpreet Kaur, Director of Meetings & Events at Cvent, and Edward Koh, Executive Director of Conventions, Meetings & Incentive Travel Experience Development Group. They explored how event organisers can integrate sustainability into event design without compromising attendee experience. The session also addressed the importance of avoiding greenwashing and ensuring cultural sensitivity and accessibility.The speakers emphasised the need for the events industry to remain humble yet innovative, continuously adapting to new trends and technologies.

The session concluded with a song using keywords that the panellists selected after each question. The lyrics were written during the talk by Christo Alexander and Ze, both from SongDivision, created the melody by asking the moderator to select 3 keys. This was a great way to highlight the importance of harnessing the power of engagement and entertainment. 

Will Kataria wrapped up the day with a poignant analogy; meetings and events are like rice. They are the foundation upon which business is built.

Future Prospects

Looking ahead, the insights gained and connections made at Cvent Accelerate 2024 will propel ongoing innovation and excellence in the global events industry. With a renewed emphasis on technology integration, attendee engagement, and sustainable practices, the foundation is laid for continued growth and transformation in events worldwide.

About JTB Meetings & Events: As a leader in travel, meetings and event management, we are dedicated to providing innovative solutions that enhance attendee experiences and streamline event operations. Our Strategic Meetings Management hub in India serves the APAC region globally, ensuring clients receive maximum value from their event budgets through optimised processes, cost savings, and enhanced service quality. JTB Connect, a cutting-edge event management platform, streamlines workflow, enhances visibility, and ensures compliance, enabling clients to achieve cost savings and mitigate risks while executing flawless events.

Footnote

*1: JTB Meetings & Events is a leading name in corporate meeting & event management and travel technology solutions in the JTB Corp Group.

Contact: 

Udit Mathur
Deputy General Manager | Head of Operations | SMM Business

JTB India
smm.hq@jtbap.com
+91-124-449-7750
https://www.jtb-india.com/ 

Social Media:
LinkedIn: https://www.linkedin.com/company/jtb-india-private-limited 

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Tips to Secure Best Deals for Event Venues and Suppliers

Effective negotiation skills are indispensable in event management. In orchestrating a flawless event, every detail contributes to a memorable experience for attendees. Amidst event planning intricacies, securing an ideal event venue within budget is pivotal. Negotiation, far from a mere skill, emerges as a strategic tool in realizing this objective. Consider the satisfaction derived from securing a venue that not only meets budgetary constraints but also exceeds expectations with additional amenities. Such accomplishments underscore negotiation’s significance in event planning.

In this blog, we explore event negotiation, offering insights and strategies to navigate this domain with confidence. From discerning event venue landscapes to dissecting negotiation principles, we equip readers to secure optimal deals and maximise return on investment. Whether an experienced event planner or a novice, anticipate elevating negotiation acumen and unlocking success in event management.

How to Evaluate and Secure the Best Deal for Your Event Venues

In the current condition, the following are the top features to consider to secure a deal for the corporate event venue. These will also assist you in regaining your track and beginning to find event venues.

1. Destinations and Venues at Your Fingertips

Utilising technology in venue sourcing empowers you to achieve your objectives more efficiently than a manual approach. Without technological assistance, narrowing down can become an overwhelming task, despite its necessity. Identifying a venue that fulfils your group’s requirements while fostering the highest level of contentment among attendees is imperative. 

Venue sourcing technology provides you with immense sourcing power by offering an efficient online marketplace. The challenging and exhausting task of searching through dozens of open windows in your browser is unnecessary when you have access to a robust database.

Pro Tip: For any corporate event planner using your account to be aware of the credit available for use over the next 6 to 12 months, it is recommended that your venue search software permits you to filter search results to display cancelled spaces at the top. 

2. Identify Key Suppliers

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Thoroughly researching and identifying the suppliers whose contributions are critical to the success of your event is a key step. This includes marketing agencies, platform providers, content creators, technical support personnel, and third-party services. Compiling a list of prospective suppliers who can fulfill your requirements through research will give you confidence in your decision-making process.

Learn how JTB India can optimise your negotiation strategy for event success!

3. Establish an Event Profile

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Your corporate event and meeting profile will include a list of desired amenities from the venue. It establishes expectations and determines and specifies all the information you need from a supplier.

Submission

You should include the event venue’s submission requirements in the Request for Proposal (RFP). These include the proposal deadline, method of return, and anticipated decision date.

Timing

The occurrence’s time and date should be specified. Include the time at which attendees are required to arrive at the venue in advance of the occasion.

Event

This section of your RFP is the most vital factor. It is where every event detail should be included. Several noteworthy elements of information include:

  • Nature of the event
  • Structure of the event
  • Subject, outline, and ideals of the occasion
  • Pictures depicting past events or any other pertinent historical information would assist.
  • Ambiance and design preferences of any kind
  • Social media handles and your event page

Audience

Because it involves the demographics (characteristics such as age, gender, and occupation) of your intended audience, your RFP should specify the number of attendees you expect at the event.

Conference Room

It includes the required room dimensions, the pre-function area, and the room by the anticipated number of attendees. Request the venue’s floor plan and information on the availability of a green room (a room where performers, speakers, or guests can relax before or after their appearance). This will assist you in organising your event-related materials and setting up the space for the occasion.

Food and Beverage

In this section, specify the amount allocated for catering expenses and the variety of refreshments offered to the attendees. Please also ensure to specify any meal preferences or dietary restrictions that may be present.

WiFi, Technology, and Audiovisual

Specify the equipment and AV configuration specifications for the room. Also, specify whether you require WiFi connectivity and any other technology.

4. Send Your eRFPs in a Flash

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You have completed your preliminary research by selecting several hotels and conference centres that meet your requirements. Thus, narrow your options to one or two destinations. As a result of your research, you should now have a shortlist of venues that meet your requirements. Technology has the potential to enhance speed and efficiency when those attributes are most crucial. At this stage, it is suitable to issue an electronic Request for Proposal (RFP) to the venues to see the variety of responses that ensue.

Additionally, when venues receive eRFPs via sourcing technology, they become aware they are competing with other venues for business. This results in faster-than-usual response times. Ensuring your eRFP is detailed can help you receive a more comprehensive response from the venue and avoid duplicate correspondence. 

5. Narrow Down Your Choices in Seconds

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Technology for sourcing venues integrates all relevant data in a single location. Key data such as mean daily meal expenses, the number of accommodations, entertainment and activities options, star ratings, promotional offers, and venue images are all accessible for analysis and review with a few simple mouse clicks. 

If hotels are overwhelmed with business, it is advisable to strengthen relationships with hotel contacts and preferred suppliers by copying them on all requests for proposals (RFPs) distributed via venue sourcing technology. 

6. Evaluate Your eRFP Responses More Efficiently

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If you do not use an electronic request for proposals (RFP) tool, hotel proposals may be presented in various formats, some simpler to understand than others. During times of uncertainty, the burden of submitting various ideas in various forms may be very time-consuming and perplexing. 

When you choose a digital solution, not only will hotels provide proposals in a style that is easy to grasp, but they will also give you the means to compare them side by side once they have been sent. 

7. Find Pricing Deals

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Understanding each location’s price structure is crucial. Some venues offer seasonal pricing, which means that the cost of hiring such venues may be reduced during specific seasons. Inquire about the prices for the event venue of your choice on the date you want to use it. If you can be flexible with your dates, you increase your chances of securing a better deal, instilling a sense of hope in your venue selection process. 

 If your event has a limited lead time, you should ask about your connections with the venue to inform you of any last-minute offers. There are sometimes excellent savings to be obtained in these situations. Those venues currently undergoing renovation or have yet to open their doors should be considered if you are organising an event that will take place in the far future. They are going to be eager to get your business and could be able to even negotiate it more competitively. 

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8. Trust in Technology

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Locating a venue can be difficult. Comparing locations, credentials, and capacities requires using excessive open windows. Integrating technology into a unified platform resolves this challenge. This approach contributes to environmental sustainability by allowing virtual site visits and submission of eRFPs. 

 A few mouse strokes are enough to access and analyse vital data, including, but not limited to, average daily meal costs, average hotel room rates, the total number of sleeping rooms, activities and entertainment options, star ratings, promotional data, and images of the event venues. 

This will become even more critical to your bottom line if you utilise the technology to store all previous proposals and contracted rates, which you can leverage when negotiating with suppliers. 

9. Virtual Site Visits with Real-time Collaboration

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In these dynamic times, new regulations and rules may differ by state and venue. Although information about the hotel’s construction year, total meeting space, and adjacent attractions can be obtained through procurement technology, site visits remain crucial. As a result of travel restrictions, venue policies, and reduced budgets, site visits may no longer be workable in the conventional sense.

Moreover, as a reference, working with photos alone on floor plans may be impractical. Collaborate virtually with potential venues to maximise available space while gathering floor plans and diagrams. Before visiting a venue in person, you can verify that the options on your shortlist can accommodate the size and setup of your event. 

Pro Tip: It is also possible to simplify this process by utilising 3D event diagramming tools, which enable real-time collaboration of seating, setup, and other aspects. As with in-person site visits, ensure you prepare all your essential inquiries in advance. 

10. A Centralised Hub for All Your Event Venue Data

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The capacity to store all historical data in a records system is a large advantage of digital sourcing. This enables users to retrieve all the necessary information to make well-informed decisions on immediate and long-term prospects. Leverage the information you have accumulated through previous contracts and offers on your technology to affect your suppliers’ negotiations; this will become even more significant as the contract duration approaches.  

Venue purchasing technology is a more efficient alternative to other methods of venue acquisition because it reduces working hours and enables you to locate optimal venues at affordable rates. 

Best Event Venue Sourcing Practices and Tips

Consider the following practices when selecting the ideal venue for your event:

  1. Consider the Amenities that Are Particularly Significant to You:  Ensure the selected venue can provide every amenity you need, including catering services, ample parking, and cutting-edge audiovisual equipment. Compile an exhaustive list of these necessities.
  2. Be Flexible with Your Dates and Times: One strategy to improve the likelihood of securing the desired venue is contemplating several alternative dates. 
  3. Get Everything in Writing: To prevent future misunderstandings or unpleasant circumstances, it is vital to have a comprehensive and precise agreement with the venue. 
  4. Willing to Negotiate with the Venue to Secure the Most Favourable Terms: Choosing to be flexible may result in helpful concessions and supplementary benefits, such as complementary services or reduced rates.
  5. Read Numerous Venue Evaluations: It is crucial to analyse many reviews to understand the venue and experience, even if your closest acquaintance has recommended the ideal location.

Conclusion

It is not best practice to leave anything to chance in light of the consequences of new rules and regulations. Event venue sourcing is one of the most critical aspects of event organisation and must be executed. Using venue-sourcing technology, like JTB Connect can help an enormous part of the concern associated with manual sourcing. 

Obtaining venues for an event is a daunting undertaking. Because you are already familiar with the area, you may be interested in returning to the venues you had reserved before. However, because every industry evolves, things may differ from what they were before. Thus, budget analysis is needed, and the ideal location must be selected before the venue is engaged. If you are prepared to begin your research, connect with JTB India to explore potential vendors, event venues, and ideas for your upcoming event.

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Discovering the Future of Events: JTB at Cvent Accelerate 2024

JTB, a leader in strategic meeting management, recently attended Cvent Accelerate Singapore 2024. This event brought together event planners, marketers, and hospitality professionals to explore the latest trends, technologies, and strategies shaping the future of the events industry. Representing JTB at the event was the Head of Strategic Partnerships & Relationship Management for the SMM Business Division, Mizuho Hara, who engaged in meaningful discussions and exchanged insights with industry peers.

The event kicked off with a welcome speech by Brian Ludwig, Senior Vice President of Sales for Event Solutions at Cvent. Ludwig set the tone for the event by emphasizing the unmatched power of in-person events. 

He highlighted Cvent’s extensive reach with the platform having been used to manage over 7 million events since 1999, and discussed the growing importance of technology in overcoming time and budget constraints. Ludwig also revealed that Singapore has been named the #1 destination in Cvent’s 2024 list of top meeting destinations, reflecting the city’s thriving MICE tourism market, set to surpass 3 billion Singapore dollars by the end of 2024.

Beyond this, Ludwig outlined several core themes for the industry: staying ahead of trends such as AI, sustainability, accessibility, and DEI; responding to heightened stakeholder expectations; and leveraging technology to enhance event experiences. He also stressed the importance of technology as an enabler, noting that 63% of event professionals in Asia are highly receptive to tech advancements in the event industry.

The Power of Human Connection in an AI-Dominated World

In the opening keynote, Simone Heng, an award-winning author and renowned human connection specialist, emphasized the importance of human connection in a world increasingly dominated by AI. 

Heng argued that while AI can facilitate connections, it cannot replace the depth and authenticity of human interactions. She discussed the loneliness epidemic and its implications for events, urging attendees to create environments that foster genuine connections through vulnerability and empathy.

Uncovering the Story of Events Data

The next highlight was a panel discussion on how event planners could utilize data moderated by Will Kataria, Senior Director and General Manager of Asia at Cvent. The panel featured industry experts from Flexx CMO, Marina Bay Sands, Dusit Hotels & Resorts, Millennium Hotels & Resorts, and Unearthed Productions.

The discussion began with an overview of the increasing importance of data in the events industry. The panel emphasized how data-driven insights can transform event planning and execution. One key point was the power of data in personalizing messages, explaining how targeted communication can enhance attendee engagement and satisfaction. Another important aspect was the role of data in segmenting marketing efforts, enabling event organizers to tailor their strategies to different audience segments effectively.

Panelists shared their experiences in capturing and analyzing data, providing practical tips on gathering meaningful insights from various touch points throughout an event. They stressed the need for robust data collection mechanisms and the importance of integrating data from multiple sources to get a comprehensive view of attendee behavior.

The panelists also tackled challenges associated with data usage, particularly in terms of data security and privacy. They discussed strategies for ensuring responsible data handling and compliance with regulations, emphasizing the importance of gaining attendees’ trust.

The discussion concluded with a focus on the importance of actionable data. The panel highlighted real-time data as a tool to make informed decisions during an event, improving the overall attendee experience. They shared examples of data insights being used to enhance event experiences, such as personalizing event content based on attendee’s interests.

Debunking AI Myths and Embracing Opportunities for Success

Harsha Hariharan, Regional Sales Director of Event Solutions at Cvent, took the stage to explore AI and its applications in the events industry. Hariharan’s session was both enlightening and practical, shedding light on how AI can revolutionize event planning and execution.

Hariharan started by discussing AI’s potential to automate repetitive tasks, freeing up event planners to focus on more strategic activities. He highlighted specific examples, such as using AI to manage attendee registration, streamline communication, and handle logistical details. By automating these tasks, event professionals can save time and reduce the risk of human error.

Next, Hariharan delved into AI’s role in content creation. He explained how AI tools can generate personalized content for different segments of attendees, ensuring that each participant receives information tailored to their interests and needs. This can enhance the overall attendee experience, making events more engaging and relevant.

Addressing common misconceptions about AI, Hariharan emphasized that AI is not infallible nor a job destroyer. Instead, it should be viewed as a tool that augments human creativity. He illustrated this point with examples of AI assisting in designing event layouts, optimizing schedules, and even predicting attendee preferences based on past behavior.

Enhancing Efficiency and Cost Savings with Event Tech

Valerie Liow, Account Manager for Event Solutions at Cvent, moderated a session focused on enhancing efficiency and cost savings through event technology. In this session, Yeow Ching Shiong from SMU College of Graduate Research Studies and Diana Sani from Chab Events shared their insights on the topic.

They began by discussing how technology has streamlined event processes over the years, particularly through on-site registration systems and live polling tools. These innovations reduce wait times and boost attendee engagement, leading to smoother and more interactive events while optimizing resource allocation and cutting costs.

Yeow and Sani also shared strategies for overcoming tech implementation roadblocks. They stressed the importance of thorough planning and testing to ensure seamless integration, which improves operations and reduces costs. Integrating technology into event design from the outset, rather than treating it as an afterthought, can enhance the event experience and improve efficiency.

Finally, the speakers discussed how technology reduces stress for both planners and attendees. Automated processes and real-time data feedback lighten the workload on event staff, making event management more efficient. This efficiency translates into cost savings by minimizing the need for extra manpower and resources.

Event ROI: Linking Events to Revenue

In a particularly illuminating session, Will Kataria from Cvent tackled the critical question of event ROI, especially amid post-pandemic budget constraints. Kataria highlighted the mounting pressure on event planners and marketers to effectively demonstrate ROI. He presented compelling data on event attribution, emphasizing the importance of granular data in lead scoring and personalization.

Kataria explained how event planners now face greater scrutiny from stakeholders who demand clear evidence of value and returns on their investments. He underscored the need for detailed and actionable data, which can transform how planners approach ROI measurement. By leveraging granular data, planners can accurately track attendee engagement and interactions, allowing for more precise lead scoring and targeted personalization.

Kataria also discussed the integration of event tech with marketing technology and CRM (customer relationship management) systems. This integration aligns attendee data with sales and marketing efforts, creating a cohesive strategy that clearly demonstrates the impact of events on the bottom line. He shared examples of successful integrations where event data seamlessly flowed into CRM systems, providing sales teams with valuable insights and enhancing follow-up strategies.

Furthermore, Kataria advocated for a holistic approach to ROI measurement, one that considers both quantitative and qualitative metrics. He encouraged planners to look beyond immediate financial returns and consider long-term brand-building and customer relationship outcomes. By adopting this comprehensive perspective, planners can better communicate the multifaceted value of events to stakeholders.

Achieving Growth with Flat Budgets and Teams

Next, Anthony Lion and Devan Sehgal, Regional Sales Managers at Cvent, explored strategies for scaling event programs despite rising costs and resource limitations. They highlighted the growing trend of webinars as a cost-effective alternative to traditional in-person events, underscoring their ability to reach broader audiences.

On top of that, Lion and Sehgal also stressed the importance of centralizing resources and consolidating technology to achieve efficiencies. Simplifying event management through unified platforms reduces redundancies and operational costs. By centralizing teams, companies can also enhance collaboration and productivity, ensuring cohesive event execution.

Their session included practical advice such as selecting comprehensive event management platforms and effectively training staff. By leveraging data analytics, organizations can optimize event strategies and enhance attendee experiences, driving higher engagement and satisfaction.

The Future of Event Tech: Exploring the Road Ahead

Following this, Brian Ludwig returned to the stage to moderate an insightful session on the future of event tech. Departing from the tactical discussion format of previous sessions, Ludwig guided attendees through visualisation of possible technological innovations that could be adopted into the events industry over the coming decades. 

The session explored groundbreaking technologies poised to reshape event experiences, including turnstile-powered events that enhance engagement through interactive entry systems, foot-powered events leveraging kinetic energy for sustainable activations, and 3D-printed food offering customized culinary delights on demand while reducing food wastage.

Attendees gained a firsthand look at these cutting-edge trends that promise to revolutionize the landscape of event management and attendee engagement. Here, Ludwig shared how these innovations can elevate event experiences, drive attendee satisfaction, and future-proof event strategies against evolving industry demands.

Innovative Event Design: Reflecting Brand Values through Accessible, Sustainable, and Inclusive Experiences

Finally, in a session on innovative event design, Nico Nicholas, CEO and Co-Founder of Trees4Events, led a panel of experts including Edward Koh (Singapore Tourism Board), Ian Wu (SACEOS), Manpreet Kaur (CVENT), Ailynn Seah (The Lumiere Consultancy), and Dennis McComb (PMG Asia) in a discussion about Singapore’s progress towards sustainability goals and explored innovations in sustainable event design, while also addressing accessibility and cultural sensitivity. 

They offered practical advice on integrating sustainability into event planning, avoiding greenwashing, and ensuring accessibility and cultural sensitivity. The session emphasized the importance of education, certification, and creative solutions in achieving these goals.

A Final Word on Cvent Accelerate 2024

The Cvent Accelerate 2024 conference in Singapore proved to be a pivotal event for JTB and industry professionals alike, showcasing the dynamic evolution of the events landscape. From insightful keynote addresses on the power of human connection in an AI-driven world to practical sessions on leveraging data analytics and cutting-edge technologies, attendees gained invaluable perspectives and strategies to navigate the future of event planning.

As industry leaders gathered to discuss sustainability, accessibility, and innovation in event design, it became clear that the future of events is intricately linked with technology, personalized experiences, and a commitment to creating meaningful connections. The conference not only highlighted Singapore’s prominence as a leading MICE destination but also emphasized the importance of collaboration and forward-thinking strategies in delivering exceptional event experiences.

Looking ahead, the lessons learned and relationships forged at Cvent Accelerate 2024 will continue to drive innovation and excellence in the global events industry. With a renewed focus on technology integration, attendee engagement, and sustainable practices, the stage is set for continued growth and transformation in events worldwide.

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You’re Underusing Corporate Event Services – Here’s Why

Corporate events are pivotal moments for businesses, requiring precision, innovation, and impact.

Here, we explore the powerful benefits of Strategic Meetings Management (SMM) with JTB India’s expert corporate event services. This approach helps us use resources wisely, encourages teamwork, and leads to successful events.

From conferences to product launches, these events shape an organisation’s image, foster connections, and drive objectives. Orchestrating them seamlessly demands a strategic approach aligned with company goals, where SMM comes in, revolutionising planning, execution, and evaluation.

JTB India offers specialised services tailored to elevate every aspect of event planning and management, ensuring personalised and impactful experiences. By integrating our expertise with SMM principles, we empower businesses to optimise resources, enhance collaboration, and achieve unparalleled success.

In this blog, we look at how JTB India changes corporate event planning. We discuss the challenges event professionals and procurement teams face.

We also highlight new strategies and share real results from working together.

Decoding SMM to Lead Your Corporate Event Success

SMM is the backbone of modern corporate event planning, continually evolving to meet the ever-changing landscape of business needs.

It offers a clear and strategic way to plan meetings and events. This ensures they fit well with the main goals of the organization.

In today’s fast-paced business environment, event professionals and procurement teams encounter a myriad of challenges when it comes to executing successful corporate events. Budget constraints, finding the right venue and ensuring attendees’ engagement are among the top challenges faced by event planners. Moreover, logistical complexities, stakeholder alignment, and measuring event ROI add additional layers of complexity.

However, Strategic Meetings Management (SMM) is a guiding light amidst these challenges. By implementing SMM practices, organisations can effectively address these hurdles and unlock the true potential of their corporate events.

SMM offers a systematic framework that encompasses various aspects of event planning, execution, and evaluation. Through data-driven insights and cross-functional collaboration, SMM enhances efficiency and alignment across all stages of event management.

Collaboration lies at the heart of Strategic Meetings Management. By fostering communication and synergy among stakeholders, organisations can streamline processes, optimise resource allocation, and ultimately elevate the impact of their corporate events.

A study by Forbes revealed that companies that prioritise collaboration are five times more likely to experience a substantial increase in performance.

By setting clear objectives, proactively addressing challenges, and fostering collaboration, SMM empowers organisations to deliver impactful and successful events that drive business outcomes.

JTB India’s Customised Corporate Event Services

An infographic showing JTB India's customised corporate event services including - accommodation, transfers, catering, interpreting, VIP services, production of commemorative items, and local sightseeing tours for managing events and conferences. 

JTB India helps companies plan and manage their events from start to finish. We offer many different services to make sure every event runs smoothly and reaches its goals.

We take care of everything—from choosing the right place for the event, handling transport and setup, registering guests, managing the event on the day, and even checking how it all went afterward.

No matter how big or small the event is, we make sure it’s well-organized, fits your budget, and happens on time.

Advantages of Choosing JTB India

Here are the exclusive corporate event  services we offer to enhance your business events and meetings:

    • Industry Expertise: With years of experience in the corporate events industry, our team brings unparalleled expertise and insights to every project.
    • Innovative Solutions: We leverage modern technologies like JTB Connect and creative concepts to deliver innovative event experiences that captivate audiences and leave a lasting impression.
    • Customisation: Recognizing that every event is unique, we offer fully customisable solutions tailored to your specific requirements and preferences.
    • Global Network: As part of the JTB Group, one of the world’s leading travel and event management companies, we have access to a vast global network of resources and partners, ensuring that your event receives the highest level of support and coordination, no matter where it takes place.
    • Exceptional Customer Experience: At JTB India, client satisfaction is our top priority. Our dedicated team is committed to providing personalised service and attention to detail at every stage of the event planning process, ensuring that your event exceeds expectations.
    • Experienced Experts:  Our team at JTB India comprises seasoned professionals with extensive experience in the corporate events industry. From event strategists to technical experts, each member brings a wealth of knowledge and skill to the table. With a deep understanding of industry trends and best practices, our experts are adept at navigating challenges and maximising opportunities to ensure the success of your event. 

At JTB India, we help companies plan and manage amazing events. Whether it’s handling all the little details or using the latest tech, our team works hard to make every event special.

In this video, you’ll meet our social media expert, who will tell you more about how we make events exciting and different from the rest.

Our team uses smart ideas, cool tools, and years of experience to create events that people enjoy and remember. From fun networking activities to eye-catching presentations, we always try to do something new and better.

With our Corporate Event Services, we help businesses plan smart, creative, and impressive events. Our goal is to make sure your event not only runs smoothly—but also leaves a big impact on everyone who attends.

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Empowering Event Professionals and Procurement Teams

Addressing challenges and enhancing experiences is paramount in event management and procurement. Let’s explore the challenges here. 

Addressing Pain Points

Let’s delve deeper into the common pain points experienced by event professionals and procurement teams:

    • Budget Limitations: One of the most significant challenges faced by event professionals and procurement teams is working within budget constraints. They often have to balance the desire for high-quality event experiences with the reality of limited financial resources. This can lead to tough decisions regarding venue selection, catering options, entertainment choices, and overall event scope. This is where SMM comes in to save your resources
    • Venue Selection: Finding the right venue that meets the needs and expectations of both organisers and attendees can be a daunting task. Factors such as location, capacity, amenities, and cost all play crucial roles in the decision-making process. Moreover, securing preferred dates and negotiating contracts adds another layer of complexity to the venue selection process.
    • Logistical Complexities: Corporate events involve numerous logistical considerations, including transportation, accommodations, audiovisual equipment, and event staffing. Coordinating these logistics seamlessly requires meticulous planning and attention to detail. Any oversight or miscommunication can result in disruptions and diminish the overall attendee experience.
    • Stakeholder Alignment: Ensuring alignment and buy-in from key stakeholders, including senior management, marketing teams, and external partners, is essential for the success of corporate events. However, conflicting priorities, differing expectations, and communication barriers can hinder effective collaboration and decision-making.
    • Measuring Event ROI: Demonstrating the return on investment (ROI) of corporate events is crucial for evaluating their success and justifying future investments. However, measuring ROI can be challenging, as it requires tracking various metrics such as attendance rates, lead generation, brand exposure, and post-event feedback. Without clear metrics and analytics tools in place, assessing the impact of events becomes subjective and unreliable.

These pain points underscore the complexities and challenges inherent in planning and executing corporate events. Addressing these challenges requires strategic thinking, innovative solutions, and collaboration between event professionals and procurement teams. JTB India’s corporate events services are specifically designed to alleviate these pain points, providing tailored solutions that streamline processes, optimise outcomes, and drive event success.

Event professionals and procurement teams often encounter common challenges when organising corporate events. These may include budget constraints, venue selection, attendee satisfaction, and measuring event ROI. JTB India understands these challenges and offers tailored corporate event services to mitigate them effectively.

Benefits of Professional Corporate Event Services

Collaboration between event planners and procurement specialists is essential for the success of corporate events. JTB India acts as a strategic partner in fostering collaboration and achieving shared goals.

1. Unified Approach

By fostering open communication and collaboration, we ensure alignment and synergy throughout the event planning process. Our team works closely with clients to understand their objectives, preferences, and constraints, resulting in a cohesive approach to event management.

2. Strategic Partnership

JTB India goes beyond providing services; we strive to build lasting partnerships with our clients. Through proactive communication and trust, we establish an environment where ideas are shared, challenges are addressed, and solutions are implemented together.

Our commitment to addressing pain points, showcasing client testimonials, and fostering collaboration underscores our dedication to empowering event professionals and procurement teams. Through our tailored solutions and strategic partnerships, we enable clients to overcome challenges and deliver exceptional corporate events.

Conclusion 

In this blog, we talked about how Strategic Meetings Management (SMM) can really help make corporate events better.

We showed how JTB India’s event services help companies solve problems, work together, and create successful events by using smart planning and real success stories.

When businesses want to get the most out of their events, using SMM is a great idea. It helps them plan better, handle challenges early, and bring people together. This leads to fun, smooth, and powerful events that everyone enjoys.

If you’re looking to make your company events even better, JTB India is here to help. Reach out to us today to see how our event services can support your goals and help your business succeed.

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